Testimonials

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  • Overall Rating:
    Anonymous - Erie, PA
  • "Once again you did a outstanding job on my Harley. The new handle bars look amazing! Thanks again for the great service! Melvin"

    Overall Rating:
    Melvin Schrecengost - Erie, PA
  • "Was the best vehicle purchase experience I've ever had in past 44 years. Granted it was like being a kid again, let loose in Santa's workshop."

    Overall Rating:
    David Lesser - Waterford, PA
  • "I have never bought any motorcycle's from a Harley Davidson dealership before...but that has all changed since I bought my dyna low rider from the Erie pa dealership all who were involved provided top notch service from my sales person to the service department I will return to buy my next bike from this dealership and for all my parts and service I just want to sat thank you to all who were involved...sincerely Bill&Lisette Martin..."

    Overall Rating:
    William Martin - Erie, PA
  • "A many thanks to Jill in Sales. More than eager to show me a good amount of bikes before I made my final decision. Jared and Mike in parts spent a good amount of time with me in helping with my decisions. Both were very knowledgeable and MORE than helpful explaining things to me. My past experiences with Harley Davidson is what brought me back to this Dealership. Tricia moved things along smoothly and got me out the door quickly. I know the Service Department will add the icing to the cake and I'll be on the Bike before I can blow the candles out. Hope everyone has a good season!"

    Overall Rating:
    Jake Porowski - LakeCity, PA
  • "My 2007 Road Glide decided to start acting up on I90 on the way back from Kentucky to Toronto. I eventually had to have it towed and left in the lot at Erie HD. I was at ease leaving it in the parking lot on a Holiday weekend when I saw all of the security cameras. The next morning, I was at the service dept. at 9:00 a.m. unannounced and hoping for the best. Well that was exactly what I got. "The Best". The service advisor, SM, according to my invoice, went out of his way to get me in and serviced. They didn't have a specific fuel system part and said that I may have to wait another day. But with some creative salvaging from a used bike, I was on my way by 3:00 pm. Great experience and really good folks! I will definitely be back. Even if it is just to say hello."

    Overall Rating:
    William Vance - Brampton, ON
  • "Thanks HD of Erie for another great experience."

    Overall Rating:
    Mitch Cline - Geneva, OH
  • "I was at your dealership last week to order parts. Today I was there to purchase them. I can't say enough about your parts and service departments. They answered all my questions with no nonsense and complete knowledge. This goes for both Mike in Parts and Matt in service. Thank you."

    Overall Rating:
    Russ Anderson - Cochranton, PA
  • "If you want to be treated fair and like a human being you came to the right place. This is my first Harley, I had a Goldwing and have wanted a Harley for years. I have been to other Harley Dealers and Erie Harley is second to no one. All you gotta do is walk in once and the Staff will prove me right."

    Overall Rating:
    Jim Taylor - Corry, PA
  • "Loved the whole experience. Everyone knew what they were talking about and made it possible for us to know what they were talking about!!"

    Overall Rating:
    Mary Emig-Duignan - Meadville, PA
  • "To Kelly and Susan, there are motorcycles and there is Harley-Davidson, hardly a comparison in my mind. I purchased a 2011 Sportster 883 Super Low from Al Williams this past May. Al presented me with a T-shirt that pretty much sums it up: 'life begins when you get one', Yes it does. I am not new to this game having owned three other motorcycles, but my 883 takes the trophy. Small but powerful with super road manners and it hardly gets much better than that. The Sportster is an old competition bike which is what I love about its heritage, no nonsense. Thanks for Bike Fest and the breakfast ride with Kelly and Paul Yaffe and of course a great HOG organization under Mike Schleicher. Keep Riding, Bill Sontheimer"

    Overall Rating:
    Anonymous - Erie, PA
  • "My sales experience was great, i did not exactly know the model I wanted but I knew the type of riding that i wanted to do and the price range i wanted to be at. Your salesman Denny Miller was a big help in the choice of bike that I wanted. Denny is truely a benefit for your dealership and truely knows how to express customer service on to the public. I look forward to dealing with Erie Harley Davidson and Denny in the future. Once again thanks Denny!"

    Overall Rating:
    Kent Seroka - erie, PA
  • "I went to Erie H-D in February 2012 just to look at some bikes never expecting to buy. Well i ran into Al Williams and that changed everything. I ended up buy a 07 FatBoy. Fastforward to Jan 2013,I went to the new store just to look around and ran into Al again. Well this time i was going to buy a 2012 StreetGlide. I came back a couple days later to do the paperwork when i saw a 2012 ElectraGlice Classic. I told Al that's what i really wanted but it wasn't out on the floor when i was there 2 days prior. Al went and checked with Trish in financing and she said it will take a couple of minutes to change the paperwork. 15 minutes i was the owner of my 2012 FLHTC. Working with Al in sales and Trish in finance made this a very easy experience. I can't say enough about them. Thank you. I'll be back again Al but not for a couple of years, Thanks again"

    Overall Rating:
    Jeff Skinner - Erie, PA
  • "I had a collision with a deer this fall while riding my H-D Trike. I was able to ride it home and to your dealership. There I encountered your service department and they were ready to start work immediately. They worked very hard and did a great job. I can't say enough about them and will recommend them to anyone. A good job well done by the whole service department."

    Overall Rating:
    Russ Anderson - Cochranton, PA
  • "We were lined up to buy a new Harley trike at another dealership when we stopped in to check out HD of Erie. Al was such a great, helpful salesman that we started to reconsider our decision. The next day when we called the other dealership to say we'd be over the salesman had an attitude like he was doing us a favor by letting us buy a $34000 bike! Right after we got off the phone with him Al from HD of Erie called and was so polite and welcoming that we headed to Erie and bought the Harley trike from him. Since that day, everytime we've been in the shop, whether to browse accessories or shop for merchandise, the staff has been kind and helpful. We have felt like we were welcomed by friends, not just sold a bike. Thanks to Al and all the HD of Erie staff."

    Overall Rating:
    Thomas Hopkins - Conneautville, PA
  • "I have looked at Harley-Davidson Motorcycles at dealers in 5 states and was so impressed by the operation you have created at Harley-Davidson of Erie. The team of owners and employees cares more about what the customer wants/needs than the actual closing of the sale. I had Al as my salesperson and his knowledge and interest was what sold me to buy from Harley-Davidson of Erie. From Al who by the way was able to make the deal with out any help (nice to have owners who trust their employees) my wife and I spent time with Tricia who also cared enough to find the best interest rate and answer any questions. On the day of delivery we got to meet some of the rest of the staff and spend time with Jennifer in clothing and John in parts both explained in full every question I had and were helpful above and beyond expectations. I talked with Kelly (1/2 of the husband - wife owner team) and he was concerned that we were still there and was all OK, this was just a incredible experience and we enjoyed the time we spent there. We saw them take care of out of towners stranded by weather, talked with other happy and proud customers and had a great time while there. We spent 3 Saturdays there and I am convinced that this was the best dealer that I had been too and the best place for me to do business with. I would encourage anyone that wants a Harley-Davidson to go to Harley-Davison of Erie and see Al or anyone that works there for not only a great deal but an incredible experience. For my wife and I this was the best 80 mile drive we could have taken and would recomend others to give it a try you won't be sorry you did! As a side have Al push the one you like outside into the sun to see the color and chrome in the sun light, mother nature takes over the sale from there."

    Overall Rating:
    Jim &Amp; Justine Ralston - Willoughby, OH
  • "Special thank you to everyone at Erie Harley Davidson especially Kelly, Laurie, Al, and Mark. It's truly hard to find people who stand behind what that say, but that is absolutely what I found at Erie Harley Davidson. It gives me great peace of mind to know that when I take my bike there I can leave and know it's in the best hands! Thanks again for making me a happy customer!"

    Overall Rating:
    Marshal Pike - Union City, PA
  • "keep up the great work. building another old shovelhead again will see you soon!"

    Overall Rating:
    Jon Brady Jr. - conneaut, OH
  • "I am a first time Harley owner the experience at Erie Harley-Davidson was very enjoyable , they treated me like I was family. A special thank you goes out to Al Williams who went above and beyond to make sure my heritage softail was perfect before I rode it home. Thank you !"

    Overall Rating:
    Mike Johnston - conneaut, OH
  • "came in on a whim, wasn't planning on buying another bike, but bumped into a "salesman" for a change named Al who actually wanted to help me out. Thanks Again ps - always keep me in mind when custom bikes come in on trade, you just never know!!! looking for must be mint all black roadking classic, any sweet roadkings come in let me know..."

    Overall Rating:
    Mike Dougherty - fredonia, NY
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