Testimonials

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "we purchased a used ultra classic Tuesday 8/10 me and my wife mary were VERY impressed with the service and staff at your dealership this is the 7th Harley I have purchased some new some used we live 2 miles from a dealership in Pittsburgh but you can be sure the next purchase we make will be from this shop. we also just mailed out a thank you card to the dealership thanking the staff and explaining what makes your shop and staff different"

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    dwayne nicholson - pittsburgh, PA
  • "Many thanks to a bunch of great people at HD of Erie. I hope I don't leave anyone out but Jill, AJ, Richard, Ken, and Jess were great to work with. Everyone helped my wife and me get the perfect HD for us, a 2021 Street Glide Special, and a few needed accessories to start with. We've had several bikes but this was our first HD, so we had many questions. Everyone we talked to is very friendly and helpful, making this the best buying experience we've ever had. Knowing that we can stop in anytime to just ask a question means a lot. And thank you to Tom, a friend of ours who bought his 2019 Fat Boy from HD of Erie, for suggesting this HD dealership. Ride safe."

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    Victor Witowski - Fairview, PA
  • "Jill was excellent to work with. She was friendly, courteous, and knowledgeable. All staff interactions were great. Very pleased with our purchase. Will definitely recommend your dealership to friends."

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    Barbara Gabel - Gowanda, NY
  • "Thanks for the excellent service and help buying my first Harley!!"

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    Hank Terwilliger - Union City, PA
  • "We had our trike in for a 5000 mile check and we are extremely please with the courtesy afforded us by the Harley service staff. They were polite, accommodating, knowledgeable and professional. Overall a wonderful experience . Keep it up!"

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    Dennis Collins - Erie, PA
  • "We were traveling on vacation and needed repair work to our bike. it was great to find a dealership open on a Sunday with service staff and the part needed to get us back on the road. Everyone was super friendly with a professionalism to make you feel you were in good hands."

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    Kathy McGrath - Traverse City, MI
  • "From the sales manger which was my first contact to business office to owner and everyone else I met what a great day"

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    bob pollitt - jamestown, PA
  • "Just wanted to follow up on the whirl wind trade/purchase that happen this past Saturday.
    Thank you ALL for your efforts to make this happen in such short time and staying a bit past close.

    I really wanted the 115th Anniversary Street Glide back in 18' but none were available so I ended up with my 14' SG which has been a great bike but not THE bike I wanted. Well the planets seemed to align this past week and Saturday. Starting with, I had my HD Erie cash back check I was going to use two Saturdays ago but we didn't make it before the store closed. Then the end of the past week on your FB page you posted THE 115th SG (it came back!). We finally made it in on Saturday with my cash back check, which expired that day, to use on some parts but were greeted buy THE 115th SG at the door! It drew me in to take a closer look, knowing my wife was thinking this is going to be a problem :) After talking it over with Kelly and Jill we made a fast drive home quickly plowed snow from my driveway so Kelly could pick up my bike and all said and done we traded my 14' for THE bike I wanted. My awesome wife helped to make this happen as an early 50th birthday gift!!

    HD cash back program, Facebook and maybe something special with leap day all seemed to help make this happen and I'm so glad it did, I can't wait to ride my dream bike.

    Sincerely,

    Jim"

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    Anonymous - McKean, PA
  • "Awesome dealership,everyone is knowledgeable and friendly."

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    Jack Barker - ASHTABULA, OH
  • "Big thank you to the owner Kelly and especially to Jill and Ken. We have always gone to Erie because of the family feel you have when you walk in there. Jill is the greatest to work with and we would not go anywhere else.. The way they treat you from sales to service cannot be beat. I believe that the experience at the dealership, whether buying big or just browsing, is just as important as the ride and lifestyle itself!! They nail it everytime!!"

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    Brian Lock - Conneaut, OH
  • "just walked in visiting my daughter in Erie"

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    Barry Kramer - Monaca, PA
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    bill germonto - Jamestown, NY
  • "If i would have walked into this dealership 20 yrs ago I would have been a Harley Davidson Customer. What an amazing difference a dealership can make on a product. My past experience with a local dealership led me to Yamaha and Indian. Both good bikes, but not near the customer service I have received from Erie Harley. Sales Manager Jill McFarland was professional and fair. It was well worth my 100 mile drive!"

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    Barry Kramer - Monaca, PA
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    Anonymous - Erie, PA
  • "Once again you did a outstanding job on my Harley. The new handle bars look amazing! Thanks again for the great service! Melvin"

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    Melvin Schrecengost - Erie, PA
  • "Was the best vehicle purchase experience I've ever had in past 44 years. Granted it was like being a kid again, let loose in Santa's workshop."

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    David Lesser - Waterford, PA
  • "I have never bought any motorcycle's from a Harley Davidson dealership before...but that has all changed since I bought my dyna low rider from the Erie pa dealership all who were involved provided top notch service from my sales person to the service department I will return to buy my next bike from this dealership and for all my parts and service I just want to sat thank you to all who were involved...sincerely Bill&Lisette Martin..."

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    William Martin - Erie, PA
  • "A many thanks to Jill in Sales. More than eager to show me a good amount of bikes before I made my final decision. Jared and Mike in parts spent a good amount of time with me in helping with my decisions. Both were very knowledgeable and MORE than helpful explaining things to me. My past experiences with Harley Davidson is what brought me back to this Dealership. Tricia moved things along smoothly and got me out the door quickly. I know the Service Department will add the icing to the cake and I'll be on the Bike before I can blow the candles out. Hope everyone has a good season!"

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    Jake Porowski - LakeCity, PA
  • "My 2007 Road Glide decided to start acting up on I90 on the way back from Kentucky to Toronto. I eventually had to have it towed and left in the lot at Erie HD. I was at ease leaving it in the parking lot on a Holiday weekend when I saw all of the security cameras. The next morning, I was at the service dept. at 9:00 a.m. unannounced and hoping for the best. Well that was exactly what I got. "The Best". The service advisor, SM, according to my invoice, went out of his way to get me in and serviced. They didn't have a specific fuel system part and said that I may have to wait another day. But with some creative salvaging from a used bike, I was on my way by 3:00 pm. Great experience and really good folks! I will definitely be back. Even if it is just to say hello."

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    William Vance - Brampton, ON
  • "Thanks HD of Erie for another great experience."

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    Mitch Cline - Geneva, OH
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